Are you a part of the Stein Mart sisterhood? We want to hear from you! Your suggestions and comments are valued. Please feel free to tell us what you think about our stores, merchandise, service or other issues that will help us serve you better. You may contact us by completing the form below or calling 888-STEINMART (888-783-4662)

 

In-Store or General Customer Service Inquiries
 

Steinmart.com Online Orders or Website Inquiries

Please review the following information for how to contact our Online Customer Service Team:

Online Customer Service Contacts:

• Toll free: 1-866-601-7320
• Local: 1-201-601-4235
• Email: e-customerservice@steinmart.com

Online Customer Service Hours:

• Monday through Friday 9am-9pm (EST)
• Saturdays and Sundays closed

Preferred Customer Program

If you have a question regarding our Preferred Customer program, please stop by the Customer Service counter at your favorite Stein Mart store. In the store, an associate can answer your question quickly. If you want to update your customer information including your address, an associate at the store can do that easily right at the register.

We would like to show you our complete selection of quality fashion merchandise for you and your home. To experience the pleasure of purchasing brand name and designer merchandise at low discount prices, please find the store nearest you.

Need assistance locating an item? To better serve you, we have more than 260 locations nationwide. At this time, we are unable to provide a company-wide merchandise locator service through Internet access. Please find the store nearest you to make inquiries about merchandise availability in other stores in your area.