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Shipping and Returns
Free Shipping on all orders over $50
Free standard ground shipping on all orders over $50. Not valid on orders shipping to Alaska or Hawaii. Excludes Furniture and shipping surcharges for select Home items. Order merchandise subtotal must be $50 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Colvard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
BLACK FRIDAY IN JULY | FREE SHIPPING ON $50+ PURCHASES! SEE DETAILS.
FREE SHIPPING on $50+ Purchases
Free Shipping on all orders over $50. Ends 7/21.
Not valid on orders shipping to Alaska or Hawaii. Excludes Furniture and shipping surcharges for select Home items. Offer applies to Standard Shipping to one location. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply. Must make an online pre-tax purchase of $50 or more after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
We collect personal and other information from you at our stores, at this Site and via emails you may send us. The information we collect includes your name, address, email address, phone number, credit card and debit card information, date of birth and gender. You can also voluntarily provide information at our site through wish lists and product reviews that you submit. We may use cameras in and around our stores for security and operational purposes. We maintain standard web logs that record data about all visitors to this site. These logs may contain (1) the internet domain name from which you access the Site (e.g. ail.com, abc.org); (2) your IP address; (3) the type of browser and operating system you use; (4) the date and time you visited this site; (5) the pages you saw on this site; and (6) the address of the website you linked here from. Lastly we connect information, including current session information via "cookies" when you access our site.
As described below, we maintain physical, electronic, and procedural safeguards that comply with applicable law to protect any non-public personal information we collect.
We collect information from you in order to provide products and services that you purchase from us; register and service your online account; provide information that you request from us; contact you about your orders; process credit card and debit card transactions; ship products to you; send you promotional materials or advertisements about our products and services, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; and provide interest-based targeted advertising to you.
We use your information, information about you, and your browsing history to send you marketing e-mails and postal mail. We use our own cookies to help determine which of our ads are shown to you on our websites and other websites. Learn more about offsite advertising tracking and measurement and also learn how to opt-out of these tools.
We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. Obtain more information about this practice and understand your options including how to opt-out of receiving these tailored advertisements.
Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide certain features such as storage of items in your Shopping Cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of the features on the site, and we recommend that you leave them turned on.
We share information among our subsidiaries and affiliates in accordance with our security standards and confidentiality policies, and applicable laws. We may also disclose your information to third parties that perform marketing services on our behalf or to other companies with whom we have joint marketing agreements.
We also may share information with non-affiliated business partners and agents with whom we have agreements to help perform functions on our behalf. Examples include filling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These parties have access to personal information needed to perform their functions, but may not use it for other purposes.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets. In the event that Stein Mart or substantially all of its assets are acquired, customer information, including information you have provided to Stein Mart, will be one of the transferred assets.
In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Stein Mart when we have your consent to do so.
We work to protect the security of your information during transmissions by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card processing company and credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer. You can access certain information we maintain about you by contacting us via email at email@example.com. If you have register to use our Site, you can also access and update certain information by logging into your account and clicking on your email address and going to the My Account section of our Site. Please also see the Secure Shopping Guarantee section below.
If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., in order to provide our Site, products and services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
Stein Mart, Inc.
Attention: Privacy Officer
Address: 1200 Riverplace Boulevard, 5th Floor
Jacksonville, FL 32207
Stein Mart, Inc.
Attention: Privacy Officer
Address: 1200 Riverplace Boulevard, 5th Floor
Jacksonville, FL 32207
You can also contact us through the Contact Us page of our website.
Since Do Not Track technology has not been fully standardized, we do not respond to Web browser 'do not track' signals at this time. We await the result of work by the policy community and industry to determine when such a response is appropriate and what form it should take. We do allow you to exercise choice regarding the collection of information by third parties about your online activities over time and across third-party Web sites or online services for online interest based advertising purposes by visiting the Network Advertising Initiative.
The Network Advertising Initiative offers useful information about internet advertising companies, including information about how to opt-outof interest-based advertising by their members. You may also learn about online behavioral advertising and how to opt-out from online behavioral ads served by some or all participating companies.
These opt-out mechanisms rely on cookies to remember your choices with respect to ad-serving on websites. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. In addition, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests based on activities observed on websites not owned and operated by Stein Mart.
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
We have established a Secure Shopping Guarantee with Norton Security for every transaction that you make with Steinmart.com. Should any unauthorized charges appear on your credit card as a result of shopping with Steinmart.com, you must notify your credit card provider in accordance with its reporting rules and procedures.
You should always see the Norton Shopping Guarantee seal with today's date displayed in the lower corner of the cart and checkout pages.