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Shipping and Returns
Free Shipping on all orders over $89
Free standard ground shipping on all orders over $89. Excludes shipping surcharges for select Home items. Order merchandise subtotal must be $89 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Covard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
Shipping your items on time is very important to us. For many items, we calculate Estimated Delivery Dates to help you find out when these items are expected to arrive. An Estimated Delivery Date is a calculation of several factors, including item availability, allocation time in our warehouse, the shipping method you select and the final shipping destination.
When we can accurately calculate Estimated Delivery Dates, we'll provide them to you during Checkout, as well as in your Order Confirmation email and Order History. Please note that Estimated Delivery Dates are estimates only, and are not guaranteed.
Due to many factors, Estimated Delivery Dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.
Stein Mart is pleased to offer shipping to multiple addresses. This feature allows you to send items in your Shopping Bag, from one order, to more than one shipping address. Simply follow the prompts to enter each address in your Address Book during Checkout and select the destination for each item. Shipping Methods available are explained below.
Most items will be shipped within 1-2 business days to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-5 business days after leaving our warehouse. Standard Ground Service can be delivered via UPS or the US Postal Service. Business days are Monday-Friday, excluding federal holidays within the United States.
Items being delivered by the US Postal Service may arrive on Saturdays where Saturday Delivery is available.
Most items will give you the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by noon (EST) for Overnight and noon (EST) for Second Day or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Most items may be shipped to Alaska or Hawaii via Second Day service. You can expect your order to arrive within 2-3 business days. Business days are Monday-Friday, excluding federal holidays within the United States.
Most items can be shipped to these addresses via USPS Priority Service. You can expect your order to arrive within 3-8 business days after leaving our warehouse. Business days are Monday-Friday, excluding federal holidays within the United States.
Steinmart.com has partnered with MyUS.com to offer convenient, fast International Shipping to more than 225 countries! Visit their website for details on how to get started.
Please allow up to 2 weeks for delivery, signature required. Please note that if additional products are purchased with this order, those items can only be shipped via standard ground shipping as well.
Due to the high retail value, these items will be shipped separately and require signature upon arrival.