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Shipping and Returns
Free Shipping on all orders over $89
Free standard ground shipping on all orders over $89. Not valid on orders shipping to Alaska or Hawaii. Excludes shipping surcharges for select Home items. Order merchandise subtotal must be $89 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Colvard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
Stein Mart has teamed up with MyUS.com to offer convenient, fast international shipping to more than 225 countries. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, as well as access to other great services provided by MyUS.com. Have your orders shipped to international addresses with ease! When you sign up with MyUS.com, you will receive a U.S. Shipping Address with your own suite number where you will send your merchandise. MyUS.com provides specialized international package consolidation services from your new U.S. Shipping Address Suite Number to your International Address.
Please note that some Items cannot be shipped to International Addresses and are not eligible for MyUS.com's services. These restrictions include such items as pressurized cans (e.g. aerosol cans), fragrances, and other Hazardous Materials. Additional restrictions may apply to your destination; the MyUS.com website has a complete list of prohibited items based for each country.
If you choose to use MyUS to forward your order outside of the continental United States, Alaska, Hawaii, U.S. Territories or APO/FPO, then we consider the U.S. Shipping Address provided to be the destination of your order. Once your order safely reaches the MyUS.com warehouses in the USA, they take responsibility for loss or damage to your order when shipping it internationally. We recommend that you carefully review the MyUS.com insurance options for international shipments before you place your order.
International Orders may be returned per our return policy at the sender's expense.