You can create an account after you've finished checking out.
Shipping and Returns
Free Shipping On Purchases $89+
Not valid on orders shipping to Alaska, Hawaii, U.S. Territories, PO Boxes, Military & International Locations. Excludes shipping surcharges for select Home items. Order merchandise subtotal must be $89 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Our extended return policy continues through July 31st.
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Colvard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
TAKE AN EXTRA 50% OFF ALL CLEARANCE. Discount applied in bag. Ends 7/16.
Excludes Shoes. Cannot be combined with other coupon offers on these items. Not valid on previously purchased merchandise. Not valid in store at the following locations: Richmond, VA, Detroit and Detroit Area Suburbs including Rochester Hills, West Bloomfield and Ann Arbor, MI.
EXTRA 40% OFF ALL CLEARANCE. Discount applied in bag. Ends 7/5.
Take $10 Off Your $40 Purchase. Online Code: JULY4TH. Ends 7/5.
Must make pre-tax purchase of $40. Excludes Gift Cards, Koolaburra by UGG, Teva, Fragrance, Fine Jewelry, What Goes Around Comes Around & LXRandCo. Not valid on previously purchased merchandise. Cannot be combined with any other coupon offers. Not valid in store at the following locations: Richmond, VA, Detroit and Detroit Area Suburbs including Rochester Hills, West Bloomfield and Ann Arbor, MI.
15% OFF ALL LOUIS VUITTON. Discount applied in bag. Ends 7/5.
Discount applied to pre-tax transaction totals. Offer is not cumulative and cannot be combined with any other offers or promotions. No price adjustments or rain checks. Only valid on sales made during event dates. All sales final. Not valid in store at the following locations: Richmond, VA, Detroit and Detroit Area Suburbs including Rochester Hills, West Bloomfield and Ann Arbor, MI.
Purchases subject to credit approval. Allow for up to two billing periods after promotional period ends for double points to be posted to your account. See Reward Terms for details on earning and redeeming reward points. Offer valid on Stein Mart purchases in-store and online 6/29 through 7/5/20.
Not a Cardmember? Learn More
Online Only | Free Gift With Your Shoe Purchase of $39+. Valid while supplies last.
Must make a pretax shoe purchase of $39 or more after all discounts applied. Includes umbrella & matching tote!
Call Center Hours Have Temporarily Changed to 9AM to 9PM EST to allow us to continue to serve you during this uncertain time. You may experience longer wait times due to call volume. We appreciate your understanding.
From shopping to shipping, to tracking orders & more, we’ve made it easy for you to find the answers you’re looking for. If you still have any questions or concerns, please contact our Customer Service Team & we’ll be happy to help!
See where your package is every step of the way
Explore delivery options, charges & times
Don’t love it? See your options to return in-store & online
We’re closer than ever! Find a Stein Mart location near you
Get it fast with free In-store Pickup
Easily check your physical or eGift card balance
Fast, easy & free personalized recommendations that fit
Check your points balance & shop with your SMart Rewards!
Apply for a Stein Mart Credit Card, manage your account or contact Synchrony Bank
Still need help? Our Customer Service Team is ready to help
A: Click on "LogIn" at the top of any page. Then select, New Shopper and fill in the required information.
A: There are 2 ways to check the status of your order:
If you are a registered user, you can check the status of your order any time by viewing your Order History. If you are not a registered user you can track your order here.
A: We process orders quickly to ensure that you receive them as soon as possible so you may be unable to change or cancel your order after it is placed. Once you receive your order in the mail, simply return any items you do not want by following our normal Return Process.
A: Stein Mart is required, by law, to charge sales tax to any order shipped to a state in which we have a store location. Further, in instances where we do not charge tax, you may still be required to submit taxes to your state and/or municipality.
A: What Goes Around Comes Around has in-house professional authenticators that have authenticated thousands of luxury vintage items from the most prestigious brands.
A: Click on Set My Store found at the top of any page & search using City, State or Zip. Once you've selected your store, follow the directions to go shop & save!
A: Yes. We sell physical Gift Cards online that will be shipped to you via USPS. We also sell electronic Gift Cards which will be delivered to you (or whomever you choose) via email.
Both options can be found by clicking on Gift Cards at the top or bottom of any page.
A: Yes. Gift Cards and eGift Cards can be used both online and in stores.
A: You can check your balance on the Gift Card page or by clicking here.
A: In 1986, California voters approved an initiative to address their growing concerns about exposure to toxic chemicals. That initiative became the Safe Drinking Water and Toxic Enforcement Act of 1986, better known by its original name of Proposition 65. Proposition 65 requires the State to publish a list of chemicals known to cause cancer or birth defects or other reproductive harm...[and] businesses to notify Californians about significant amounts of [those] chemicals in the products they purchase...[enabling] Californians to make informed decisions about protecting themselves from exposure to these chemicals. We care about our customers' safety and hope that the information below helps with your buying decisions. You can learn more here.
The general warning reads:
Proposition 65 WARNING: This product contains a chemical known to the State of California to cause cancer, or birth defects or other reproductive harm.
If you have any additional questions about your online order, please call (888) 783-4662 to contact customer service.