Contact Us

Do you have a question about your order, returns, gift cards or just a general question about your account? We’re here to help! There are two ways to reach out - fill out this form or give us a call. For questions regarding your Stein Mart credit card, please contact Synchrony Bank directly using the contact number below.

Call Center

Hours of operation are temporarily adjusted to 9AM to 9PM EST to allow us to continue to serve you during this uncertain time.
You may experience longer wait times due to call volume. We appreciate your understanding.

1-888-STEINMART (888-783-4662)

Stein Mart Credit Card Questions
For questions on your Stein Mart credit card account, please contact Synchrony Bank directly at 855-269-2139.

California Consumer Privacy Act
For questions about CCPA or to submit a request regarding your consumer information, please see our California Privacy Policy.

To Contact Us by Mail:
Stein Mart, Inc.
1200 Riverplace Blvd.
Jacksonville, FL 32207