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Shipping and Returns
Free Shipping On Purchases $89+
Not valid on orders shipping to Alaska, Hawaii, U.S. Territories, PO Boxes, Military & International Locations. Excludes shipping surcharges for select Home items. Order merchandise subtotal must be $89 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Colvard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
Stein Mart Double Points Event. Valid 8/14 - 8/16/20.
Earn SMart Cash 2X as fast on all Stein Mart Credit Card purchases online & in-store! Cardmembers earn 4 points per dollar spent. Elite Cardmembers earn 8 points per dollar spent. Purchases subject to credit approval. Allow for up to two billing periods after promotional period ends for double points to be posted to your account.
These cards are issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International Incorporated.
Not a Cardmember? Learn More
In order to begin a formal request related to your personal data collected by our company, please fill out our Privacy Request Form.
We collect Personal Information and other information from you at our stores, at this Site and via emails you may send us. The Personal Information we collect includes:
Additionally, we use different methods to collect Personal Information from and about you, including through:
As described Security of Information section below, we maintain physical, electronic, and procedural safeguards that comply with applicable law to protect any non-public Personal Information we collect.
We collect Contact Information to provide products and services that you purchase from us, register and service your online account, provide information that you request from us, contact you about your orders, ship products to you, market products and services to you, and to tailor your experience online, in-store, via mail, email, phone or social media.
We collect Contact Information to send our Stein Mart SMart Rewards Members updates about the Program, their rewards, and our products, promotions and events.
We collect Financial Information to process credit card and debit card transactions.
We collect Biometric Information for security and operational purposes.
We collect Demographic Information from you and from third parties, as well as Online/Device Information to send you promotional materials or advertisements about our products and services, as well as new features and offerings, administer surveys, sweepstakes, promotions and contests, and provide interest-based targeted advertising to you.
We share information among our subsidiaries and affiliates in accordance with our security standards and confidentiality policies, and applicable laws. We may also disclose your Personal Information such as name, address, email address, recipient's name and email address, Stein Mart SMart Rewards Number (which can be associated with the personal information you provided when you signed up for the Program or when you update your Account), order information, in-store purchase, telephone number, credit card/debit card information, birth month and day, household income, presence of children, age to third parties that perform marketing services on our behalf or to other companies with whom we have joint marketing agreements.
We also may share your Personal Information (name, address, email address, recipient's name and email address, Stein Mart SMart Rewards Number (which can be associated with the personal information you provided when you signed up for the Program or when you update your Account), order information, in-store purchase, telephone number, credit card/debit card information, birth month and day) with non-affiliated business partners and agents with whom we have agreements to help perform functions on our behalf. Examples include filling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These parties have access to personal information needed to perform their functions but may not use it for other purposes.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units [from other companies or organizations]. In such transactions, your Personal Information such as name, address, email address, recipient's name and email address, Stein Mart SMart Rewards Number (which can be associated with the personal information you provided when you signed up for the Program or when you update your Account), order information, in-store purchase, telephone number, credit card/debit card information, birth month and day generally is one of the transferred business assets. In the event that Stein Mart or substantially all its assets are acquired, customer information, including information you have provided to Stein Mart, will be one of the transferred assets.
In addition to the sharing described elsewhere in this Policy, we will share Personal Information such as name, address, email address, recipient's name and email address, Stein Mart Smart Rewards Number, telephone number, credit and debit card information with companies, organizations or individuals outside of Stein Mart when we have your consent to do so.
We use your Personal Information, information about you, and your browsing history to send you marketing e-mails and postal mail. We use our own cookies to help determine which of our ads are shown to you on our websites and other websites. Learn more about offsite advertising tracking and measurement and also learn how to opt-out of these tools.
We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. Obtain more information about this practice and understand your options including how to opt-out of receiving these tailored advertisements.
Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide certain features such as storage of items in your Shopping Cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of the features on the site, and we recommend that you leave them turned on.
You can opt-out of the sale of your Personal Information by selecting "Do Not Sell My Personal Information" from our Privacy Request Form.
We work to protect the security of your information during transmissions by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card processing company and credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer. You can access certain information we maintain about you by contacting us via email at firstname.lastname@example.org. If you have registered to use our Site, you can also access and update certain information by logging into your account and clicking on your email address and going to the My Account section of our Site.
You maintain certain rights over the Personal Information we collect about you. They include:
We may need to request information from you (e.g., name, address, email address, and phone number) to help us confirm your identity and verify your request to ensure your right to access or delete your Personal Information. We may request additional information from you as a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it, and that your Personal Information is not deleted at the request of anyone but you unless the individual is your authorized agent. We may also contact you to ask you for further information in relation to your request to speed up our response.
You can authorize a designated agent to exercise your rights on your behalf.
We try to respond to all legitimate and verifiable requests within 45 days. Occasionally it may take us longer than 45 days if your request is particularly complex, you have made several requests, or additional information is needed from you to process your request. In this case, we will notify you within the 45-day period and keep you updated.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically. If we cannot comply with your request, we will explain the reasons why we cannot comply.
You will usually not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request under these circumstances. Additionally, we are not required to action a request to access your Personal Information more than twice in a 12-month period.
We will not discriminate against you for exercising any of your rights over by:
If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., in order to provide our Site, products and services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
Stein Mart, Inc. Attention: Privacy Officer Address: 1200 Riverplace Boulevard, 5th Floor Jacksonville, FL 32207 Telephone: (904)346-1500
Stein Mart, Inc. Attention: Privacy Officer Address: 1200 Riverplace Boulevard, 5th Floor Jacksonville, FL 32207 Telephone: (904)346-1500
You can also contact us through the Contact Us page of our website.
Since Do Not Track technology has not been fully standardized, we do not respond to Web browser 'do not track' signals at this time. We await the result of work by the policy community and industry to determine when such a response is appropriate and what form it should take. We do allow you to exercise choice regarding the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest based advertising purposes by visiting the Network Advertising Initiative.
The Network Advertising Initiative offers useful information about internet advertising companies, including information about how to opt-out of interest-based advertising by their members. You may also learn about online behavioral advertising and how to opt-out from online behavioral ads served by some or all participating companies.
These opt-out mechanisms rely on cookies to remember your choices with respect to ad-serving on websites. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. In addition, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests based on activities observed on websites not owned and operated by Stein Mart.