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Shipping and Returns
Free Shipping On Purchases $89+
Not valid on orders shipping to Alaska, Hawaii, U.S. Territories, PO Boxes, Military & International Locations. Excludes shipping surcharges for select Home items. Order merchandise subtotal must be $89 or greater after all coupons have been applied. Gift Cards are always shipped free and are not counted towards merchandise subtotal for free shipping discount. Discount automatically applied at checkout. Limited time offer!
Given the changing environment caused by COVID-19, Stein Mart is committed to doing the right thing for our customers and associates. As our stores are currently closed, we will be flexible about any returns you may have. With this in mind, we are expanding our return policy so you can make in-store returns or SteinMart.com returns within 30 days of our stores reopening.
Always Free Returns In-Store
If you don’t love what you ordered online, we’ll be happy to accept your return in-store with a valid receipt within 60 days and issue a refund. We accept returns in all stores for all online orders except Vintage Items from LXRandCo and Fine Jewelry from Charles & Colvard. Vintage Chanel Items from What Goes Around Comes Around are FINAL SALE and may not be returned. For all other questions about returns instructions view our full Return Policy.
$10 Off Your Purchase of $40+. Online Code: POPUP. Ends 4/12. SEE DETAILS
Extra 50% Off Clearance Shoes. Discount applied in bag. Ends 4/12.
Cannot be combined with other coupon offers on these items. Not valid on previously purchased merchandise.
$10 Off Your Purchase of $40+. Online Code: POPUP. Ends 4/12.
Must make pretax purchase of $40 or more. Excludes Gift Cards, Koolaburra by UGG, Fragrance, Fine Jewelry, What Goes Around Comes Around and LXRandCo. Not valid on previously purchased merchandise. Cannot be combined with other coupon offers.
Free Weekender Tote With $39+ Shoe Purchase. While supplies last.
Must make a pretax shoe purchase of $39 or more after all discounts applied.
20% Off LXRandCo Vintage Handbags. Discount applied in bag. Ends 4/12.
Excludes Hermès. Discount applied to pre-tax transaction totals. Offer is not cumulative and cannot be combined with any other offers or promotions. No price adjustments or rain checks. Only valid on sales made during event dates. All sales final.
Receive your online code within minutes via email!
Join today & receive insider perks, plus a birthday surprise!
Plus, receive a $10 Stein Mart SMart Cash Reward with your new credit card in the mail.
Earn Rewards Faster! Credit Cardmembers earn $10 in Stein Mart SMart Cash* for every 1,000 points.
Points Per $1 Spent at Stein Mart
% Back in Rewards
Exclusive Shopping Events
Bonus Points Days
10% Off During Pick Your Sale Days
Free Every Day Shipping**
Become a Member today to access insider perks & receive your birthday surprise!
Open an Account Today & Get 10% Off* Your First Purchase! Plus, receive a $10 Stein Mart SMart Cash Reward with your new credit card in the mail. (Equivalent to 1,000 points!)
This option is only available in select markets. See Participating Stores
Wilmington - Store #4044221 Concord Pike
Algonquin - Store #427215 S Randall Road
Deerfield - Store #43194 S Waukegan Road
Kildeer - Store #30220771 North Rand Road, Ste F
Orland Park - Store #219204 Orland Park Place
St. Charles Store - #2243619 East Main Street
WWheaton - Store #182191 Rice Lake Square
Willowbrook - Store #432820 Plainfield Road
Evansville - Store #135880 South Green River Road
Ft. Wayne - Store #1056325 West Jefferson Blvd
Greenwood - Store #2751011 North State Road 135
Indianapolis - Store #711488 W. 86th Street
Indianapolis - Store #2972520 East 146th Street
Noblesville Store - #33413920 Hoard Drive
Terre Haute - Store #8743 Meadows Shopping Center
Lenexa - Store #3449656 Quivira Road
Overland Park - Store #3766403 W. 135th Street, Suite E4
Wichita - Store #4252762 N Greenwich Court
Lexington - Store #121555 New Circle Rd., N.E.
Louisville - Store #45055 Shelbyville Rd
Ann Arbor - Store #413215 N. Maple Road
Portage - Store #250581 Romence Road
Rochester Hills - Store #4001122 S. Rochester Road
West Bloomfield - Store #4147290 Orchard Lake Road
St. Louis - Store #3239610 Manchester Road
Sunset Hills - Store #35710990 Sunset Hills Plaza
Town and Country - Store #4151214 Town & Country Crossing Drive
Asheville - Store #96848 Merrimon Ave
Cary - Store #42240 Crossroads Blvd
Cary - Store #4191060 Parkside Main Street
Chapel Hill - Store #2901800 E. Franklin Street, Suite 13
Charlotte - Store #2835341 Ballantyne Commons Parkway, #200
Concord - Store #3216130 Bayfield Road
Cornelius - Store #16720601 Torrence Chapel Road
Fayetteville - Store #1032800 Raeford Road
Greensboro - Store #363729 Battleground Ave
Greenville - Store #226115 Red Banks Road
Hendersonville - Store #377233 Greenville Highway
Hickory - Store #2132990 North Center Street
High Point - Store #2021589 Skeet Club Road, Suite 105
Matthews - Store #971813 Matthews Township Pkwy
Pineville - Store #4810416 Centrum Pkwy
Raleigh - Store #264500 Falls of the Neuse, Suite 110
Raleigh - Store #757444 Creedmoor Rd
Southern Pines - Store #31210570 US Hwy 15/501
Winston-Salem - Store #47400 S. Stratford Rd
Cherry Hill - Store #2911600 Kings Highway North, Suite 20
Holmdel - Store #3332145 Highway 35
Ocean - Store #2991100 Highway 35
Watchung - Store #3741511 Route 22 West
Commack - Store #394210 East Jericho Turnpike
Rochester - Store #3303349 Monroe Avenue, Space 42
Williamsville - Store #1557992 Transit Road
Aurora - Store #4227705 Marketplace Drive
Beachwood - Store #32223949 Chagrin Boulevard
Canton - Store #4173975 Everhard Road NW
Cincinnati - Store #622692 Madison Rd
Cincinnati - Store #7411315 Montgomery Rd
Cincinnati - Store #424700 Eastgate South Drive, Suite 490
Columbus - Store #1303628 W. Dublin-Granville Road
Columbus - Store #2714870 Morse Road
Kettering - Store #60100 East Stroop Road
Toledo - Store #1343315 West Central Avenue, Suite A3-10
Westlake - Store #18625001 Center Ridge Road
Allentown - Store #1163300 Lehigh Street
Downingtown - Store #29360 Quarry Road
Jenkintown - Store #296913 Old York Road
King of Prussia - Store #403125 W. Dekalb Pike, Suite 140
Mechanicsburg - Store #4295600 Carlisle Pike, Suite 500
Pittsburgh - Store #3168050 McKnight Road, Suite 1-B
Brentwood - Store #420300 Franklin Road, Suite 150A
Chattanooga - Store #2012020 Gunbarrel Road, Suite 174
Collierville - Store #2383655 Houston Levee Road
Cordova - Store #1491635 Germantown Parkway
Farragut - Store #18311437 Kingston Pike
Franklin - Store #382545 Cool Springs Blvd. #100
Hendersonville - Store #3381018 Andrews Run
Jackson - Store #272175 Stonebrook Place
Johnson City - Store #1273211 People Street, Bldg. H
Knoxville - Store #10276 Morell Road
Memphis - Store #32827 S. White Station Rd
Murfreesboro - Store #324552 North Thompson Lane
Nashville - Store #6392 White Bridge Rd
Charlottesville - Store #366750 Twentyninth Place Court
Chesapeake - Store #1201228 Greenbrier Pkwy
Gainesville - Store #3895095 Wellington Road
Leesburg - Store #2651021 Edwards Ferry Road, NE
Midlothian - Store #2554740 Commonwealth Ctr. Pkwy
Newport News - Store #39512080 Jefferson Ave, Bldg 700, Ste 700
Richmond - Store #197801 W. Broad Street Rd
Richmond - Store #389746 Midlothian Turnpike
Richmond - Store #2793544 Pump Road
Roanoke - Store #944230 Electric Road
Virginia Beach - Store #494554 Virginia Beach Blvd
Virginia Beach - Store #1841624 Laskin Road, Suite 748
Williamsburg - Store #3675225 Settlers Market Blvd., Suite 180
Brookfield - Store #13616950 West Bluemound Road
Your new card will be sent to you no later than November 30th, 2019. If you have not received the new card by Nov. 30th, 2019 you can call Stein Mart credit card customer service for help at 1 (855) 269-2139 for the Stein Mart credit card and 1 (866) 864-2149 for the Stein Mart Platinum Mastercard.
The new benefits go into effect on September 30th, 2019 with your current card.
All Preferred customers are now Stein Mart SMart Rewards Loyalty members and will continue to enjoy exclusive insider perks!
As long as you continue to spend at least $500 at Stein Mart with your Stein Mart credit card within a calendar year, your Elite Status is secure.
Yes, you earn 1 point per $1 spent everywhere else Mastercard® is accepted*.
Free Shipping is a benefit for Elite Credit Cardmembers only. To receive free shipping, Elite Credit Cardmembers must create a Sign-in account on www.SteinMart.com and sign up for online account management at www.SteinMartCredit.com using the same email address for both accounts. Valid for shipments within the U.S. only, including AK and HI.
SMart Cash Rewards are included in your monthly billing statement that you receive in the mail. If you are enrolled in online account management, a paper statement will be mailed to you just for that month. It is important to note even though your reward is included on your online statement you must use the reward that is mailed to you via the USPS.
Yes, SMart Cash Rewards can be redeemed just like cash towards any purchase when using your Stein Mart credit card only in-store at this time.
SMart Cash Rewards are valid for 60 days. The reward expiration date is printed on the front of each reward.
You can add a family member as an authorized user by calling the toll-free number on the back of your card or, visiting www.SteinMartCredit.com. There’s no charge for additional cards and you earn reward points for purchases made by an authorized user that’s been added to your account. Your authorized users will also receive the same exclusive benefits you do!
Online: Visit www.SteinMartCredit.com. You can pay your bill, review your recent transactions, and view your statement and balance. For help by phone, call customer service at 1 (855) 269-2139 for the Stein Mart Credit Card and 1 (866) 864-2149 for the Stein Mart Platinum Mastercard.
You can pay in-store. We do not accept Money Orders. We accept 3 forms of tender when accepting a Credit Card payment. Cash, Check, Debit.
Pay by Phone: call 1 (855) 269-2139 for the Stein Mart Credit Card and 1 (866) 864-2149 for the Stein Mart Platinum Mastercard. (There is no fee associated with the automated system. Payments requiring a service representative include a processing fee.)
(Depending on which credit card you have) Payments can be mailed to:
Stein Mart Credit Card:
Stein Mart Credit Card/SYNCB
P.O. Box 530918
Atlanta, GA 30350-0918
Stein Mart Mastercard:
Stein Mart Platinum Mastercard/SYNCB
P.O. Box 960013
Orlando, FL 32896
Log in to www.SteinMartCredit.com. Click on “Go Paperless”. You’ll start receiving monthly e-mail notifications when your statement is ready to be viewed online. A paper statement will be mailed to you in months you earn a SMart Cash Reward.
Yes. Your authorized users have also been upgraded. They will receive the same exclusive benefits that you do.
If you have any additional questions about your online order, please call (888) 783-4662 to contact customer service.
View Your Account | Pay Your Bill | Update Your Information
Stein Mart Credit Card: 1 (855) 269-2139| Stein Mart Platinum Mastercard®: 1 (866) 864-2149
* Purchases subject to credit approval. 10% off excludes gift card purchases. See Rewards Program Terms for details.
** In order to receive free shipping, cardmember must create a Sign-in account on SteinMart.com and sign up for online account management at SteinMartCredit.com using the same email address for both accounts. Cardmember must be signed into SteinMart.com when completing the purchase to receive the free shipping benefit. Valid for shipments within U.S. only, including AK and HI.
These cards are issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.